Privacy Policy

Information We Collect

When you interact with our website or contact us, we may collect certain personal information including:

• Name
• Email address
• Phone number
• Company information
• Message content submitted through contact forms

This information is voluntarily provided when you submit a form, request information, or communicate with us regarding our services.

How We Use Your Information

Nivo 5 uses the information collected to:

• Respond to inquiries and service requests
• Provide cybersecurity and IT infrastructure consultations
• Coordinate service communications
• Improve our services and customer experience
• Communicate operational updates related to your request or services

We do not sell, trade, or rent personal information to third parties.

SMS Communications

If you provide your phone number through our website contact form or during a service engagement, Nivo 5 may send SMS messages related to:

• Your inquiry or consultation request
• Service coordination
• Appointment confirmations
• Operational updates related to your services

Message frequency varies.

Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any SMS message you receive from us.

For assistance, you may reply HELP or contact us directly.

Data Sharing and Protection

We do not sell or share your personal information with third parties for marketing purposes. Information may only be shared with trusted service providers who assist in operating our business or delivering services, and only when necessary to perform those services.

We implement appropriate technical and organizational safeguards to protect your information.

Your Privacy Rights

You may request access, correction, or deletion of your personal information by contacting us using the information below.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Nivo 5
Email: [email protected]